Location: Boston, MA, United States
Salary Grade: $100,275.00 - $140,425.00
Position Type: Full Time / Regular
Category: Boston University Medical Campus Professional
Posting Date: 9/18/2025
Job Description
The Director of Patient Engagement is responsible for providing leadership, process development, management, and general oversight of all patient conflict throughout GSDM. The Director conducts investigations, provides resolutions, meets with community stakeholders to answer questions, and is responsible for the development and implementation of training and patient resolution in partnership with assigned department. The Director plays a critical role in the overall success of patient care throughout GSDM and the development of patient interaction with current students and faculty.
Required Skills / Qualifications
Equal Opportunity Employer
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancyrelated condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
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