Job Description

Job Description

Job Description

We're seeking an experienced Enterprise Infrastructure Engineer to help lead and support the core technology that powers our organization. The selected candidate will configure, maintain, and troubleshoot our enterprise infrastructure to ensure optimal performance, availability, and security. They will provide guidance to junior staff, assist with the evaluation of new technologies, and play a key role in enterprise-level projects and roadmap planning. The Engineer will also approve infrastructure changes, enforce technology policies, and serve as a main point of contact during critical technology events. This position collaborates regularly across departments and works closely with vendors and support teams to ensure our systems remain secure, scalable, and aligned with Credit Union 1's goals and mission.

This position is based out of our Anchorage Headquarters (1941 Abbott Rd.) and is open to a Hybrid work schedule.

Pay range: $93,946/yr. - $145,656/yr.

ESSENTIAL JOB FUNCTIONS

• Install and configure enterprise software and hardware.
• Support, troubleshoot, and maintain enterprise infrastructure to include, but not limited to routers, switches, firewalls, proxy servers, encryption devices, intrusion prevention systems, firewalls, WAN optimization appliances, monitoring systems.
• Ensure disaster recovery and business resumption plans are cumulative, current, and feasible. Periodically validate and document the testing of contingency plans.
• Ensure security through access controls, backups, and configuration.
• Upgrade systems with new releases and models; take ownership for security patch management of infrastructure software and hardware
• Develop expertise to train staff on new technologies.
• Develop technical documentation, manuals, and network diagrams for systems and software support.
• Document initiatives using approved Change Management procedures.
• Document and provide sustainable training on the configuration, maintenance, and daily operation of enterprise infrastructure.

ADDITIONAL RESPONSIBILITIES:

• Project a positive attitude during all contacts with members and team members that is consistent with Credit Union 1’s mission statement and core values.
• Meets the current standards established for the department or branch in the completion of all assigned duties.
• Perform other duties as assigned

QUALIFICATIONS:

• Bachelor’s degree in computer science or related field, professional certification (CCIE, Palo Alto, MCSE, etc.), and 2-years demonstrated experience designing, implementing, and supporting enterprise infrastructure. Experience in lieu of education will be considered.
• Demonstrate physical and logical network infrastructure support and design
• Prior experience with network performance and capacity planning.
• Prior experience with network wiring topology support and design.
• Switching, routing, and VoIP technologies.
• Working knowledge with Computer based operating systems including desktop and server OR products (i.e. Microsoft, Linux, etc.).
• Organizational and follow-up skills required for tracking issues and resolution.
• Must have good written and verbal communication skills and the ability to deal effectively with credit union personnel at all levels as well as outside entities.
• Must be able to work independently.
• Responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign assets control laws and regulations (OFAC).

Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense.

To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship.

Only applicants who meet the minimum requirements for this position will be considered for an interview. This position is open until filled.

Thank you for your interest in the opportunity with Credit Union 1!

Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening.

EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue after Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at 888-897-7781 or dhs.gov/e-verify.com

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