Field Service Technician (Copier/Printer Repair) Peak Technologies, Inc. provided pay range: $25.00/hr - $29.00/hr About The Role As a Field Service Technician with Peak Technologies, you’ll be the go-to expert ensuring our customers’ printing and forms handling equipment operates at its best. You’ll handle installations, repairs, preventative maintenance, and technical support — all while delivering an outstanding customer experience. This role is ideal for someone who enjoys hands‑on technical work, problem‑solving, and working independently while traveling to different customer sites. What You’ll Do Install, maintain, and repair thermal transfer printers, impact printers, laser printers, and forms handling equipment (FHE). Troubleshoot and resolve technical issues quickly to minimize customer downtime. Provide preventative maintenance and ensure equipment runs at peak performance. Maintain organized inventory and accurate service records, reports, and time documentation. Communicate clearly with customers and internal teams regarding job status, ETA, and resolutions. Promote service contracts, parts, and upgrades to support business growth. Build positive relationships with customers and consistently deliver excellent service. Stay current through ongoing training on Peak Technologies’ products and applications. Follow all safety and company policies and proactively look for ways to improve processes. What We’re Looking For Hands‑on experience repairing and maintaining thermal transfer, impact, and laser printers, as well as forms handling equipment. 2–4 years of field service, IT, or related technical experience (Associate Degree or technical certification preferred). Strong electro‑mechanical and diagnostic skills. Organized, self‑motivated, and able to manage multiple priorities independently. Strong communication and customer service skills. Proficiency with Microsoft Windows and mobile applications. Valid driver’s license with a safe driving record. Ability to lift up to 50 lbs, stand for long periods, and travel frequently. Why You’ll Love Working Here Work independently while being supported by an experienced technical team. Every service call is an opportunity to solve problems and make a real impact. Continuous training and growth opportunities in a growing technology environment. A positive, adaptable company culture that values initiative, teamwork, and customer care. About Peak Technologies Peak Technologies provides end‑to‑end enterprise mobility, managed services, printing and mobile data capture solutions for performance‑driven organizations focused on the optimization of supply chain and field‑based business processes. Peak Technologies’ in‑depth industry‑specific experience, state‑of‑the‑art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value. Peak Technologies serves as a trusted business partner for some of the world’s largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe. Seniority level Entry level Employment type Full‑time Job function Engineering and Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr Peak Technologies, Inc.
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