About Client:
Our client is a leading provider of Salesforce solutions, delivering innovative and scalable technology projects for public sector organizations. They focus on creating impactful solutions that align with long-term business goals, optimize processes, and ensure sustainable, compliant systems across the Salesforce platform.
Job Summary:
We are seeking a skilled and motivated Salesforce Business Analyst to work directly with stakeholders to define business needs, translate them into actionable user stories, and configure Salesforce using declarative tools. The ideal candidate will support projects from requirements elicitation to deployment, ensuring solutions meet business objectives and adhere to compliance standards. This is a remote position, with candidates expected to be generally available from 9:00 a.m. – 5:00 p.m. Eastern Time.
What We Offer:
Competitive salary: $115,000 – $130,000 per year
401(k) with matching
Health insurance
Paid time off
Flexible remote work
Requirements & Qualifications:
U.S. Citizenship required due to federal contract requirements
Must be eligible to obtain a U.S. Government security clearance
Must reside in the U.S., with all work performed domestically
Bachelor’s degree required
3+ years of experience as a Salesforce Business Analyst or Salesforce Administrator
Strong understanding of Salesforce platform capabilities and limitations
Proven ability to translate business needs into technical requirements and declarative solutions
Experience working in Agile project environments
Excellent verbal, written, and interpersonal communication skills
Strong organizational and problem-solving skills
Required Certifications (any ONE):
Salesforce Certified Business Analyst
Salesforce Certified Administrator
Salesforce Certified Platform App Builder
Preferred Qualifications:
Additional Salesforce certifications
Familiarity with tools such as Lucidchart, Jira, and Azure DevOps
Experience supporting federal or public sector clients
Willingness to maintain and earn new Salesforce certifications as needed
Essential Duties & Responsibilities:
Elicit, document, and analyze business requirements through stakeholder engagement and discovery sessions
Diagram and optimize current- and future-state business processes
Define epics, features, and detailed user stories with acceptance criteria
Configure Salesforce using declarative tools
Assist with system and user acceptance testing, including test case creation and execution
Collaborate with developers, QA testers, product owners, and end users to ensure successful solution delivery
Support project lifecycle activities to ensure solutions are aligned with business goals, sustainable, and compliant
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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