Job Description
The Selling Partner Trust and Store Integrity (TSI) organization is committed to ensuring bad actors cannot operate in our store while legitimate selling partners can start and grow their businesses without fear of disruption. Our mission is to build and maintain trust so that customers and selling partners across the globe have confidence in the integrity of Amazon's store.
As part of TSI, the Inventory Trust team is seeking a Senior Program Manager- to lead critical programs protecting Amazon's supply chain integrity through quarantine management. This role will oversee our specialized quarantine programs, including the Tartarus long-term quarantine program for high-risk inventory, while driving improvements in the early detection process.
Key job responsibilities
Program Leadership
• Own end-to-end management of quarantine programs
• Drive program strategy and roadmap development
• Establish and track program metrics, KPIs, and success criteria
• Develop and maintain program documentation, processes, and best practices
• Lead cross-functional initiatives across multiple VP Orgs to improve program effectiveness
Quarantine Program Management
• Lead the Tartarus program, ensuring secure long-term quarantine storage for sensitive inventory
• Manage relationships with Legal, Compliance, and investigative teams
• Oversee inventory tracking, movement, and certified destruction processes
• Maintain strict chain of custody and documentation requirements
• Drive process improvements to reduce handling errors and increase efficiency
Stakeholder Management & Operations
• Build and maintain relationships with key internal and external stakeholders
• Provide regular program updates and metrics to leadership
• Manage relationships with third-party partners for specialized handling requirements
• Develop and maintain dashboards for stakeholder visibility
• Lead operational reviews and process improvement initiatives
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- 3+ years of supply chain experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Job Tags
Full time,